Home > Services > Ask a Librarian

Ask a librarian service is provided primarily to the faculty, students, and staff of Michigan Technological University. You may also want to look at the library's Course Guides, Tutorials, How to ..., Resource Highlights, and E-Resources FAQs.


Van Pelt / Opie Library has expanded its real time reference services to include both embedded web chat and instant messaging(IM). Both services are available during library reference desk hours and work best for getting quick answers to brief, factual questions. If your question is more complicated, please email, phone the reference desk, or come in and talk to a librarian.

No IM accounts available? Use our chat box above.
FAQ

Q:  Why is no one responding to my question?

A:  If the librarian's status is "online," but you're not receiving a response, then the librarian is busy helping other people.  If this happens, please try again later, or send us an email.

Instant Messaging Service Library's Screen Name
Instant Messaging at Michigan Technological University reflib@mtu.edu
AOL Messenger mtulibrarian
 MSN Messenger mtulibrarian@hotmail.com
 Yahoo! Messenger mtulibrarian
Have your favorite IM Messenger? Then add Library's Screen Name to your buddy list.


Resources: The library supports IM from four services.  For download and installation instructions, please consult their web pages. Some service providers have web messengers, the links are provided if available.

 

 

Library Home :: Archives :: Government Documents :: Text-only ::
E-Resources Policy | Michigan Tech Computer Use Policy
print this page
Top
Last revised: 7/7/2008
Copyright © 1995 - 2009  J. R. Van Pelt and Opie Library, All Rights Reserved
Michigan Technological University, 1400 Townsend Drive, Houghton, MI 49931
Phone: (906) 487-2500 | Fax: (906) 487-2357

Ask a Librarian | Contact Archives | Contact the Webmaster