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Citrix Access FAQ

If you have already accessed library resources via our Citrix server, please feel free to skip these instructions and immediately access the resource from the following resource links or the E-Resources page. For the first time user or if you have questions about accessing these citrix applications, please read these instructions.
1. What resources are available on the library Citrix Server? Top
2. How do I choose from 3 access methods? Top

These resources require a program to run as a client through your browser or as an application on your desktop. The option you choose will depend on the browser you use, the platform you work on, and whether you have permission to install software on your machine. The table below will help you select your best option. If you have any problems or questions, please call the Reference Desk at 487-2507 or Ask-a-Librarian. 

  • Active-X Web Client: Use primarily when you can?t install the standalone application on your machine, but can run the program through Internet Explorer browsers. Used primarily for PC machines. 
  • JAVA Applet Web Client: Use primarily when you can?t install the standalone application on your machine, and you use Firefox, Safari, Mozilla, Opera, or IE browsers. Can be used on any platform machine. 
  • Standalone Application: Use when you have permission to install platform-specific applications on your machine.  Please follow the instruction on the Citrix site to install Citrix Platform-Specific Client.  Since the application will be installed on your machine, no browser is required. Standalone applications will run faster and provide better resolution than either the Active-X or JAVA Applet web clients.
Access Through Web Browser Program Works Platform Installation Printing
Active-X Web Client IE, Safari Client through your browser PC, MAC Active-X Control Plug-in required Should automatically map printers and local driver letters. You should be prompted when you first connect with several options.
Java Applet Web Client Firefox, Safari, Mozilla, Opera, IE Client through your browser MAC, Unix, Linux, PC Java Runtime Environment Plug-in Required Must manually configure client before connecting. Click here for detailed instructions.
Standalone Application Browser not required Application installed on desktop Any Requires installation of Citrix Platform-Specific Client on your computer  You can find the printer settings by right clicking the ica icon at the upper right corner of the connection application window and selecting file security status.

 

 

 
E-Resources Policy
The commercial resources available on this page are provided through license agreements to the Michigan Tech community and individuals using our library facility. Restrictions apply. It is the responsibility of each user to comply with these licensing agreements by restricting their use to personal, noncommercial purposes, and by refraining from systematically downloading, retaining, or distributing substantial portions of the resource's content. Complete information on this policy >>
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Last revised: 12/14/2007
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